- HP psc 2410 Printer -
Even though I don't own one of these, I was involved in the repair of one. Due to the info I have acquired on the Net I felt that I should reciprocate and provide some more. There were a lot of people having problems with this printer.
Printer is hanging on startup, and would stick in a noisy "jerking" loop for a minute or two, with the hourglass icon never going away on the printer, and the printer being useless. Essentially, the scanner was never finding its home. These are some "fixes" I found on the Internet. A couple of them almost worked BUT even though I am a big HP supporter... I would NOT recommend this unit to anyone. Too temperamental. HP, fortunately, does not make them anymore. I saw used prices of $120 or more, which means that new these must have cost close to $200. There were people who gave great praise but many more that used bad words in the description. I uttered a few myself during this ordeal. If it were mine I might have played with it longer to "try" to get it to work a little better. This customer, not being of the technical nature, I decided to recommend a new one. And I even recommended HP. I have been using them for years. They are only human and can make mistakes once in a while. But for the most part they put out exceptional products.
Ok, here is more detail information on how to remove the cover:
After you manually move the scanner bar, you should be able to turn the printer on and go through the initialization with the printer in it's partly disassembled condition. After the initialization process is completed and you are satisfied that the printer is acting normal, reassemble the printer without removing power.
The above was taken from: Fix Your Own Printer forum.
I have the same problem with the light blinking and the scanner jamming.
I just got one of these printers (2410xi)for free--because of the same problem--hourglass just sit's there-- also after doing all the reset bit and head moving--still didn't fix it--well at this point I figured it's already broke lets take it apart. I removed the rear paper jam door and found two screws--so I removed them and pulled down on the trim piece--removing it--and low and behold I found that the ribbon cable(top one on board) was loose--I unplugged both ribbons and reseated them---sure enough it started working(scanner light comes on now at initialization) working fine now and it was free!!!.
We have the HP 2410 All-in-one as our fax machine at work. We had the same problem with it not completing the start up sequence. I didn't
want to go to in depth tearing it apart, as it is not mine. One of the non-invasive things that worked:
I was having the same problem. The printer is now working. What I did to correct the problem was to hold the cancel button down before I turned the printer on and hold it down through the start up process.
First I reset the psc 2410 several times, several ways. (In all these button presses, hold the buttons down until
you get an OK message or it tells you to test print. Can be a long time.)
1. pressing OK and Cancel at the same time when plugging it in
this resets some memory registers
Check on HP's website how to reset your specific printer. This is for the 2410.
All this still did not fix the problem.