Intro

    I presently work part time at Wal-Mart in the electronics section. We have at times had some "interesting" comments from a number of our customers. Names will not be used so the innocent and/or not too bright may be protected.

Digital Converters

    I received a call from a lady that had purchased one of these new converters. She had hooked it up but her TV would not work. I tried to console her and then walk through the steps neccessary to get it working.

• Lady: Hello, I just purchased one of those TV converters and I can not get a picture.
• Me: Did you connect the wire from the antenna to the back of the box?
• Lady: Yes
• Me: Then did you connect the box to the back of the TV?
• Lady: Yes
• Me: You now need to select channel 4 on your TV and leave it there. The channels will be changed via the remote for the converter.
• Lady: Ok. But there is still no picture on the TV.
• Me: Did you trun on the converter box? Is the green lite lit?
• Lady: Yes it is.
• Me: Is the TV turned on?
• Lady: I pressed the button but nothing happens.
• Me: Is the TV plugged into the wall??
• Lady: Yes, throught the converter box.
• Me: No, I don't mean the antenna connection, I mean the AC power connetion.
• Lady: No. Doesn't it get that through the converter??
• Me: Hand over phone and    No Mam. You must also plug the TV into the AC wall outlet.
• Lady: Ok. Thank you.

DVD's

• Customer: Where can I find your DVD re-winders?
• Associate: Uhmmmm... sir, DVD's do not require rewinding.
• Customer: They do too and I had one.
• Associate: Well, I am sorry sir but we do not have any cause they don't make them.
• Customer: Walks away in disbelief shaking his head .
• Associate:

???

    

• Customer:
• Associate: